Frequently Asked Questions

HomeFrequently Asked Questions

Get answers to common questions about our cleaning services, methods, and more!

From tough stains to routine cleaning and maintenance, our team at Precision Carpet-Tile & Upholstery Cleaning is here to make things easier. Whether you’re preparing for a deep carpet cleaning, refreshing your tile, or removing tough upholstery stains, these FAQs provide helpful information on our methods, products, and what you can expect during a service.

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Is your company licensed?

Yes, our company is fully licensed and insured. We prioritize the safety of your property and maintaining a professional standard for our work.

How much experience do you have?

Our team has over 30 years of industry experience, which allows us to deliver high-quality results across all of our services.

Do you offer commercial and residential services?

Yes, we are fully equipped and trained to handle both commercial and residential cleaning tasks.

What makes your carpet cleaning process so effective?

We go beyond surface-level cleaning by implementing a method called hot water extraction. This method removes dirt and allergens from deep within the carpet fibers, leaving you with carpet that is clean and fresh. Our method also helps preserve the lifespan of carpet by removing contaminants that wear down the fibers over time.

What is “Carpet Stain-Shield”?

This is a protective treatment we can perform to help your carpets resist staining, helping them stay clean for longer.

Do you clean area or Oriental rugs?

Yes, we offer professional area rug cleaning services and use specialized methods tailored to the rug’s material and construction to achieve optimal results while preserving its integrity.

Does your upholstery cleaning include furniture?

Yes, we offer expert cleaning for upholstered furniture such as sofas and chairs. Our process helps remove dirt, oils, and allergens while preserving the quality and longevity of the furniture.

How long will it take for my carpet to dry after a cleaning?

The dry times will vary based on the environment, including humidity levels, carpet pile, and ventilation options. We use a high-powered extraction method that removes a majority of the water so that your carpets are usable as soon as possible. We can provide a more precise time estimate after your cleaning service has been completed.

Are the cleaning solutions you use safe for use around the home?

Absolutely. Our cleaning agents are designed to be tough on stains and dirt but safe for indoor environments.

Why do I need professional tile and grout cleaning if I am consistent with mopping?

While mopping is an important maintenance step, our services go deeper than what you can achieve with a mop. Grout is porous and can trap dirt and grime that mopping alone will not be able to reach. Our process extracts even deeply embedded dirt to restore the look and integrity of your tiled floors.

What kinds of tile can you clean?

We work with various tile types, including porcelain and ceramic. If you have a question about a specific type of tile, please contact us directly to discuss whether we can provide proper cleaning services.

How often should I schedule tile and grout cleaning?

We typically recommend an annual service to keep your tile and grout in the best condition. However, we can assess your property and recommend the best schedule based on factors like tile type, age, and foot traffic levels.

What other hard floor services do you provide?

In addition to tile and grout cleaning, we also provide floor stripping and waxing services.

What is included in your commercial janitorial services?

Our janitorial services include trash removal, restroom sanitation, dusting, vacuuming, and floor maintenance.

Do you offer custom cleaning schedules?

Yes, we recognize that every business has differing needs, so we offer flexible scheduling options that fit your operational hours and frequency needs.

Do you provide cleaning supplies, or will my business need to provide them?

Our team comes prepared with all of the professional-grade cleaning supplies we will need for your business.

How do I get a quote?

You can get a quote by contacting us at (386) 423-7551 or by filling out our online contact form. We will respond quickly to discuss your needs and how our team can assist you.